California Code of Regulations
Regulations Guiding Electronic and Appliance Repair and Service
To protect consumers, the Bureau of Electronic and Appliance Repair enforces the laws governing electronic and appliance repair. The bureau has developed regulations guiding the conduct of electronic and appliance repair businesses, as well as sellers and administrators of service contracts. The regulations define acceptable practices, specify penalties for illegal practices, and require that businesses give consumers important information. To learn more about the regulations, please review the information below.
The regulations pertaining to BEAR are contained in Title 16 of the California Code of Regulations, Division 27, beginning at Section 2700. These regulations were adopted pursuant to BEAR's authority in Business and Professions Code sections 9814 and 9814.5. (While every effort is made to assure that the information on this Web site are current, always refer to the California Code of Regulations to guarantee the most current information. Remember to search in Title 16.)
Title 16 CC&R's Professional and Vocational Regulations
(Note: click on an Article to see the actual regulations)
Division 27 Bureau of Electronic and Appliance Repair
Section
General Provisions
2701-2702
Registration of Service Dealers
2711-2717
Invoices, Estimates and Records
2720-2736
Accepted Trade Standards
2741-2743
False and Misleading Advertising
2751-2754
Service Contracts
2755-2758.5
Fees
2760
Miscellaneous
2764-2775
California Code of Regulations
Article 1 - General Provisions
Tenses, Gender and Number
Definitions
Article 2 - Registration of Service Dealers
Engaging in Business
Place of Business
Display of Registration Certificate
Master Registration
Name Style - Service Dealer's Registration
Limitation Regarding Name Style
Article 3 - Invoices, Estimates and Records
Invoices and Estimates - False and Misleading Records
Sets or Appliances Received for Repair; Receipt Required
Written Estimate
Diagnosis Fee
Unusual Circumstances; Authorization Required
Invoice - Copy to Customer
Installation of Equipment - Invoice
Invoice - Contents
Picture Tube Replacement - Invoice Disclosure
Picture Tube Grading and Component Description Schedule
Grade C Tube
Picture Tube - Seconds
Television Tuners
Consent to Rejuvenation or Restoration
Picture Tube Brightener
Color Television High Voltage
Warranty of Picture Tube
Guarantee of Repair or Installation
Article 4 - Accepted Trade Standards
Electronic Sets and Appliances - General Provisions
Microwave Ovens
General Requirements - Microwave Ovens
Article 5 - False or Misleading Advertising
Advertising by Service Dealer
Quotation of Service Call Charge
Rejuvenation or Restoration
Alignment
Article 5.5 - Service Contractors
Definition of Product
Registration of Service Contractors
Financial Responsibility; Sellers of Another's Service Contracts
"Deferred Revenues from Service Contracts in Force;" Defined
Net Worth Test on Form 10-K; Defined
Foreign Corporation; Form 10-K Substitute
Subsidiary Corporation Filing a Form 10-K
Funded Escrow Account; Defined
Release of Escrow Account Funds to Assist Service Contract Holders
Service Contractors; Record Keeping
Service Contract; Filing
Article 6 - Fees
Fees
Article 7 - Miscellaneous
Record Keeping - Customer-related Records
Return of Replaced Parts, Exemptions
Rebuilt Units Guarantees
Substantial Relationship Criteria
Criteria for Rehabilitation
Complaint Information System
Citations: Assessment of Civil Penalties
Contest of Citations, Citation Review Conference
Disciplinary Guidelines
