Write it Right!

Written Estimates:
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Full-Size Example

A service dealer may not begin work or charge a customer for repairs until the customer has been provided with an estimate in writing and the customer specifically authorized the repairs.
After a written estimate has been provided to the customer the service dealer may not charge for work done or parts supplied in excess of the written estimate without the prior oral or written consent of the customer. If such consent is oral the service dealer shall make a notation on the invoice of the date, time and name of person authorizing the additional repairs.
Where a written estimate is provided in the residence the estimate shall include as part of the labor charge:
transportation and travel charges
initial service call charge (if any)
SALES TAX and other applicable taxes shall not be considered as part of the written estimate.
"Dont's" in your estimates
Don't give a minimum or maximum estimate!
Don't exclude costs (except for taxes) from your estimate. Estimates must include all charges!
Don't just give an oral estimate – be sure you provide an estimate in writing first!